Pharma Covigilance
We ensure patient safety through a strong Pharmacovigilance program, monitoring medication safety and effectiveness in collaboration with COFEPRIS. Potential risks are promptly addressed to enhance patient well-being.
Our Commitment to Patient Safety
At Mayan Farma, patient health and well-being are at the heart of everything we do. In partnership with the Federal Commission for Protection Against Sanitary Risks (COFEPRIS), we actively monitor our products through a rigorous Pharmacovigilance program. This program enables us to identify, assess, and prevent potential risks associated with our medications, ensuring their ongoing effectiveness, quality, and safety. Our commitment to patient safety drives us to uphold the highest standards in every product we deliver.
Our Mission and Value
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Why Choose Us?
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Our Leadership
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What is Pharmacovigilance?
PHARMA COVIGILANCE is a critical component of our commitment to medication safety. It involves the systematic monitoring of our products once they enter the market, ensuring that we can promptly address any safety concerns. Our mission is to balance the benefits of our medications with the potential risks, continually striving to enhance patient safety and confidence in our offerings.
How We Work to Ensure Your Safety
Our Pharmacovigilance program strictly adheres to NOM-220-SSA1-2016 regulations on Pharmacovigilance Installation and Operation and is continuously monitored by Mayan Farma’s dedicated Pharmacovigilance Unit. This unit collaborates closely with the National Pharmacovigilance Center (CNFV), part of the Evidence and Risk Management Commission (CEMAR) under the Federal Commission for the Protection Against Health Risks (COFEPRIS), supervised by the Secretary of Health.
How Can I Report an Adverse Event?
If you or someone you know has experienced an adverse event related to one of our medications, we encourage you to reach out to us. Your insights are invaluable in helping us improve our products and practices. You can write to us on [email protected]
Through this collaboration, we ensure that all data on suspected adverse reactions to medications, vaccines, and medical devices is carefully collected, evaluated, analysed, and shared. This process allows us to continually enhance product safety in coordination with Mexico’s Pharmacovigilance network, demonstrating our commitment to the highest standards of patient care. Here’s how we actively engage in protecting you and our community:
We Listen
Your experiences matter to us. We actively encourage feedback from patients and healthcare professionals to understand their perspectives and sentiments regarding our products. By fostering a two-way dialogue, we ensure that we are attuned to your needs and concerns. Your experience, matters to us.
We Analyse
Our dedicated team meticulously reviews all feedback and data we receive. We employ advanced analytical methods to identify any unexpected effects or trends, enabling us to act swiftly and effectively. This thorough investigation is pivotal in ensuring that we maintain the highest safety standards.
We Take Action
When we identify potential safety issues, we take immediate and effective action to mitigate any risks. This may include updating prescribing information, implementing risk management strategies, or, in severe cases, recalling a product. Your safety is our responsibility, and we take it seriously.
We Inform
Transparency is a cornerstone of our approach. We keep health authorities, healthcare professionals, and users informed about significant findings that may impact the safe use of our medications. Our commitment to open communication ensures that you are always in the loop regarding your health.
Address Business
Magdalena Contreras CP: 10200, Mexico City, Mexico.
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